U-Haul Reviews

Based on 3 customer reviews from our shopper community, U-Haul's overall rating is 4.67 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.7

3 Reviews

Overall Rating

5 Stars

2

4 Stars

1

3 Stars

0

2 Stars

0

1 Star

0

Good Value

0.0

Price & Quality

0.0

Shipping & Delivery

0.0

Customer Service

0.0

Return Policy

0.0

All Reviews (3)
user icon
OscarAlexander
November 17, 2020
"Jose at the Vancouver"
Jose at the Vancouver, WA store was extremely helpful and gave us some excellent ideas. His personality is A+! Everyone at this store deserves praise, he just really stood out for us! Thank you, Jose!
user icon
SharleneWheeler
November 03, 2019
"U-Haul"
Who does not love this American fixture?

I have relied upon this ubiquitous company throughout the ages... from full sized trucks to vans to trailers, hitches, hand trucks and packing materials -- their equipment can fit the bill for any job.

I have not tried the pods yet, but I may do so for small moves. From my experience the small town and suburban offices are more supportive and responsive than are inner city type reps.

They, admittedly are not perfect, but their iconic orange rentals get the job done.

Four stars.
user icon
MarshallCarlson
July 24, 2019
"Best moving experience ever!"
I rented a truck for the move to my new house. Having moved several times throughout my life, I have used UHaul a lot.
I can honestly say that this experience with UHaul of Fredericksburg was the best experience yet!
The manager actually called me a few days before the move to make sure everything was in order. There was a problem and we discussed it and came to a mutual agreement that worked for us both.
I must say I was really grateful for the call but I was also pleasantly surprised by the professionalism and the customer oriented attitude of the entire staff. I was truly impressed and happy with the entire experience!
Questions & Answers
icon

What made you choose u-haul over similar businesses?

avatar
JavierEllis
April 30, 2020

“Thought was cheaper,but they'll charge you more than what the contract says,and they always ask u to put card on file that is so they can steal.”

icon

Is u-haul a scam or a legit company?

avatar
DouglasBaker
April 30, 2020

“Based in Arizona...no telling!!! I used to live in az and about 15 years behind most major states.”

icon

How easy is it to get a hold of customer service at u-haul?

avatar
JulioFowler
April 30, 2020

“It's not easy I rented almost 2years and each time,Hold Time was 30-45 mins and if you catch them in a lie ,they see your number and have you on hold as stated above all truth I will never trust them with my things again!!! "Do not use" their service.”

icon

Why ppl say uhaul is all that when i had the worse 19 most ? i'm no liar,but i think some reviews are fake. true or false?

What do you want to know about this brand?
review icon

Customer Reviews

qa icon

Questions & Answers

a icon

Ask a Question

cookies tips
Welcome to WorthEPenny.com! We use cookies to better understand your preferences, optimize our website and services, enhance user experiences, personalize content and ads, and provide social media and other third-party features. If you want to learn more about cookies and why we use them, visit our Cookie Policy page.